About 6 months ago, I asked about RichEdit line insertion errors that were appearing when some of our users were running a quiz. It happens whe the students try to review the results of the test. It doesn't see to matter if it is XP of Vista. We have shipped around 5,000 quizzes and this problem has happened about 30 or 40 times with different unconnected users. Does QT bleed memory under a certain set if circumstances?

Regards Paul

Hi

I think trying to find the common link between a number of infrequent errors is always difficult. However, memory leaks tend to show themselves with prolonged use (although not always). Also, if this was the cause then we would see it on all platforms, and Windows XP would not be excluded.

Although it does not use RichEdit, our server software runs for weeks without fail (it would be months if it were not for the Windows monthly updates requiring night-time reboots). We do not see any memory leaks, despite the automated attacks and the strange things some proxy servers do.

So to return to your point, I presume you are delivering the tests using the Question Tools Exam software. The most likely cause is something different about the systems on which they are run. It could be something missing, or something extra that has been installed.

A screenshot might be useful.

Hope this helps (as far as it can).

Regards

Paul Booth

Question Tools Support