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Maps Guide Tom Google employee  
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(1 user)  More options May 5, 6:52 pm
From: Maps Guide Tom <maps-gui...@google.com>
Date: Mon, 5 May 2008 15:52:18 -0700 (PDT)
Local: Mon, May 5 2008 6:52 pm
Subject: Active listing not appearing? Try this!
Hi All,

I know that there are reports that some listings aren't appearing on
Google Maps, even though they have an "active" status and have been
verified with a PIN.

If you're still experiencing this problem, I have a workaround that
may help get your listing to appear!

First, search for your listing to ensure it's really not appearing:
1. Go to maps.google.com and click "Find businesses" under the search
box.
2. Enter the name of your business as it appears in your Local
Business Center Account in the "What" field, and then the city/state
combination or zip/postal code in the "Where" field.
3. Hit "Search Businesses".

If your listing appears, rejoice! Your listing is showing on Google
Maps. If your listing doesn't appear in the search results, please try
the following:

1. Log in to your Local Business Center account at www.google.com/local/add
2. Click "Edit" next to the listing that isn't appearing.
3. Without changing any business information, click "Finish". You
won't need to re-verify your listing.
4. Wait 24 hours, and then check to see if your business listing is
appearing using the steps above.

This should cause some business listings that aren't showing to
finally appear.

For the successful creation of business listings, please, please
remember these two points:

1. This workaround should only be for listings that aren't appearing
but HAVE ALREADY BEEN VERIFIED and whose status is "Active" in the
Local Business Center. Please don't try this if you haven't yet
verified your listing.

2. Don't include non-address information in either the "Address Line
1" or "Address Line 2" of your listing. Including such information
will create a problem with the listing and Google Maps' algorithm
won't be able to place it, even if it appears as a correct location
within your account.

Hopefully, this should clear up most issues about business listings
disappearing. If you've performed the workaround and your listing
still isn't appearing, please let us know.

Best,
Maps Guide Tom


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